---
title: Why self-service is a fast-moving trend in safe deposit lockers
description: Self-service safe deposit lockers (SDLs) are allowing banks and hotels to offer clients a more convenient way to safeguard their valuables.
image: https://blog.gunnebosafestorage.com/hubfs/Blogg/SSA-Maxi-InSitu-013%5B1920x1080%5D.jpg
---

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 2 min read

# Why self-service is a fast-moving trend in safe deposit lockers

[![Picture of Emmanuel Harir Forouch](https://blog.gunnebosafestorage.com/hubfs/Portraits/EHF%20black%20and%20white.jpg) Emmanuel Harir Forouch](https://blog.gunnebosafestorage.com/insights/author/emmanuel-harir-forouch) :  Mar 30, 2020, 3:52:51 PM

[Safe deposit lockers](https://blog.gunnebosafestorage.com/insights/tag/safe-deposit-lockers)

![Why self-service is a fast-moving trend in safe deposit lockers](https://blog.gunnebosafestorage.com/hubfs/Blogg/SSA-Maxi-InSitu-013%5B1920x1080%5D.jpg)

Safeguarding client valuables in safe deposit lockers (SDLs) is a service offered by banks as well as hotels, cruise ships, casinos and other operators in the hospitality industry. Security and client convenience are their top priorities.

## Self-service safe deposit lockers – ATM-style

A new generation of safe deposit lockers combining automated technology and advanced identification features has emerged providing the flexibility required for 24/7 deposit or retrieval of valuables.

> Today’s technology makes it easy to address the “always-on availability challenge” — even for the protection of valuables

Designed to offer extended services to users, self-service SDLs are also modular enough to fit into small, medium or large spaces. Flexible, compact and portable, these new systems fulfil the needs of banks, hotels or offices who want to create self-service areas.

![SSA-Midi-InSitu-004\[1920x1080\]](https://blog.gunnebosafestorage.com/hs-fs/hubfs/Blogg%20SS/SSA-Midi-InSitu-004%5B1920x1080%5D.jpg?width=1920&name=SSA-Midi-InSitu-004%5B1920x1080%5D.jpg)

**How self-service safe deposit locker systems work**  
Customers access and collect their valuables 24/7 with uncompromised security.

- **Secure area**  
  The customer enters a secured self-service area using an access control system. This ensures privacy and means SDLs can be used at any time of the day or night.
- **Biometric ID**  
  High-security standards prevent fraudulent access thanks to identification methods which include card readers, PIN codes and biometrics such as fingerprint scans.
- **Robot retrieval**  
  Deposit boxes are brought to the customer using robotised technology, strengthening security and eliminating the need for staff presence.

## The benefits of self-service SDLs

Customers are not the only ones to benefit from such facilities. Managers in the banking, hospitality or service industries also have much to gain from a self-service safe deposit locker solution.

![SSA-Midi-InSitu-003\[1920x1080\]](https://blog.gunnebosafestorage.com/hs-fs/hubfs/Blogg%20SS/SSA-Midi-InSitu-003%5B1920x1080%5D.jpg?width=1920&name=SSA-Midi-InSitu-003%5B1920x1080%5D.jpg)

A first-class customer service for the protection of valuables helps increase **turnover** and **client satisfaction** by:

- Involving staff in more value-added activities as customers no longer need to be accompanied into the vault room to deposit or retrieve their belongings
- Optimising space allocation as self-service SDL areas require less room
- Providing increased ROI opportunities since 24/7 availablility allows for increased rental fees
- Differentiating the brand by delivering an innovative self-service environment and attracting a new generation of users not previously interested in safe-deposit lockers
- Reducing back-office administration thanks to an automated registration process and system monitoring
- Providing customers with a service with uncompromised security
- Generating usage data which can be used to improve the customer experience

If revolutionising your safe deposit locker service is as much a priority as improving customer convenience, then learn more about SafeStore Auto and check out our range of self-service safe deposit lockers today.

Read more about [automated self-service safe deposit lockers](https://www.gunnebosafestorage.com/en/security-solutions/automated-safe-deposit-lockers)

 

Read more:

- [7 reasons banks prefer self-service safe deposit lockers](https://blog.gunnebosafestorage.com/insights/7-reasons-banks-prefer-self-service-safe-deposit-lockers?hsLang=en)
- [How bank increase profitability with self-service deposit lockers](https://blog.gunnebosafestorage.com/insights/how-banks-increase-profitability-with-self-service-safe-deposit-boxes?hsLang=en)

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[![How banks increase profitability with self-service safe deposit boxes](https://blog.gunnebosafestorage.com/hubfs/Blogg%20SS/SSA-Maxi-InSitu-008%5B1920x1080%5D.jpg)](https://blog.gunnebosafestorage.com/insights/how-banks-increase-profitability-with-self-service-safe-deposit-boxes?hsLang=en)

#### [How banks increase profitability with self-service safe deposit boxes](https://blog.gunnebosafestorage.com/insights/how-banks-increase-profitability-with-self-service-safe-deposit-boxes?hsLang=en)

![Picture of Emmanuel Harir Forouch](https://blog.gunnebosafestorage.com/hs-fs/hubfs/Portraits/EHF%20black%20and%20white.jpg?width=30&name=EHF%20black%20and%20white.jpg) [Emmanuel Harir Forouch](https://blog.gunnebosafestorage.com/insights/author/emmanuel-harir-forouch) : Mar 30, 2020, 3:54:17 PM

Increasing demand for digitalisation and services available at all times is gradually transforming the relationship between banks and their...

[Safe deposit lockers](https://blog.gunnebosafestorage.com/insights/tag/safe-deposit-lockers)

[Read More](https://blog.gunnebosafestorage.com/insights/how-banks-increase-profitability-with-self-service-safe-deposit-boxes?hsLang=en)

[![7 reasons banks prefer self-service safe deposit lockers](https://blog.gunnebosafestorage.com/hubfs/Blogg%20SS/SSA-Mini-InSitu-004%5B1920x1080%5D.jpg)](https://blog.gunnebosafestorage.com/insights/7-reasons-banks-prefer-self-service-safe-deposit-lockers?hsLang=en)

#### [7 reasons banks prefer self-service safe deposit lockers](https://blog.gunnebosafestorage.com/insights/7-reasons-banks-prefer-self-service-safe-deposit-lockers?hsLang=en)

![Picture of Emmanuel Harir Forouch](https://blog.gunnebosafestorage.com/hs-fs/hubfs/Portraits/EHF%20black%20and%20white.jpg?width=30&name=EHF%20black%20and%20white.jpg) [Emmanuel Harir Forouch](https://blog.gunnebosafestorage.com/insights/author/emmanuel-harir-forouch) : Mar 30, 2020, 3:47:47 PM

Self-service safe deposit lockers are robotised systems which bring a bank customer's deposit box from the vault to a terminal in a secure room.

[Safe deposit lockers](https://blog.gunnebosafestorage.com/insights/tag/safe-deposit-lockers)

[Read More](https://blog.gunnebosafestorage.com/insights/7-reasons-banks-prefer-self-service-safe-deposit-lockers?hsLang=en)

[![Evolving Safe Deposit Lockers: What’s New with SafeStore Auto](https://blog.gunnebosafestorage.com/hubfs/SSA-Midi-InSitu-R002%5Bweb%5D-20230704170857.jpg)](https://blog.gunnebosafestorage.com/insights/evolving-safe-deposit-lockers-whats-new-with-safestore-auto?hsLang=en)

#### [Evolving Safe Deposit Lockers: What’s New with SafeStore Auto](https://blog.gunnebosafestorage.com/insights/evolving-safe-deposit-lockers-whats-new-with-safestore-auto?hsLang=en)

![Picture of Emmanuel Harir Forouch](https://blog.gunnebosafestorage.com/hs-fs/hubfs/Portraits/EHF%20black%20and%20white.jpg?width=30&name=EHF%20black%20and%20white.jpg) [Emmanuel Harir Forouch](https://blog.gunnebosafestorage.com/insights/author/emmanuel-harir-forouch) : Sep 9, 2025, 9:00:00 AM

As customer expectations around access, security and convenience evolve, so too must the technology behind secure storage. Gunnebo Safe Storage’s...

[Safe deposit lockers](https://blog.gunnebosafestorage.com/insights/tag/safe-deposit-lockers)

[Read More](https://blog.gunnebosafestorage.com/insights/evolving-safe-deposit-lockers-whats-new-with-safestore-auto?hsLang=en)

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